Rug Cleaning

Rug washing is done at our warehouse in Asheville by our professionally trained staff. We have the right equipment to wash the rugs and when you come to our warehouse you can visit the site where the carpets are washed. You can also see the room size tumbler, which we have brought from Turkey for washing rugs. This is a device that you won’t see anywhere else in the States.

We recommend that you have your carpets professionally cleaned every one to three years depending on the amount of traffic the carpet gets.

Bring the carpet to our warehouse location or call us to schedule a pickup. The cleaning process starts with a inspection of the carpet to determine if the carpet has stains, previous color run, or other defects. We will measure your carpet and quote a price for the cleaning fee. Our rug wash services start at $3.50 per square foot for a regular cleaning.  Please call to get more information or to schedule an appointment for pick up or drop off service.

Rug Washing Process

  1. Vacuum the carpet.
  2. Spray the carpet down with cold water.
  3. We use a hand held machine with a gentle brush that soaks the rug in a mild detergent while gently loosening the dirt and dust.
  4. Spray the carpet down with cold water.
  5. Flip the carpet over and repeat the process.
  6. We use an extractor to remove soap residue and suck all of the water out of the carpet.
  7. Lay the carpet out flat to dry on our drying racks.
  8. Once the carpet is dry we carefully inspect it to make sure stains and odors are gone.
  9. Vacumn the rug.
  10. Trim and clean the fringe if needed.


Tips on Cleaning and Care for Oriental Carpets

  1. Vacuum your carpet at least once a week to remove dirt and dust. Be sure not to vacuum the fringe.
  2. A good quality pad under your carpet helps protect it from dirt and it keeps the carpet from slipping.
  3. Rotate your carpet every six months to a year to ensure even wear. Use shades or curtains to reduce the amount of damage caused by sunlight.
  4. Stain Removal: Blot up excess spill with paper towel. Do not rub. Use a clean cloth and apply a mild detergent diluted with water or white vinegar to the stain. Pat dry with paper towel.
  5. Pet stains are one of the most common stains. Pet urine can ruin your rug and should be rinsed with cold water and blotted on both sides of the rug immediately. Vinegar can also be blotted on the carpet to help with the odor.